Your information should have a clear purpose.

This policy applies to rickychong.com and direct enquiries sent to Ricky Chong about consulting services. The site operates from Malaysia. Personal data is handled with regard to applicable Malaysian law, including the Personal Data Protection Act 2010.

Websites and services linked from this site have their own privacy practices. Review their policies before providing information to them.

• Information you choose to include in an email or consulting enquiry.
• Booking details you provide after following a link to Calendly.
• Technical request data handled by the hosting and email providers that operate the site and inbox.

Do not send payment card details, account passwords or one-time security codes by email.

• To answer an enquiry or support request.
• To arrange, deliver or administer a booked session.
• To perform an agreed consulting engagement.
• To maintain appropriate business and financial records.
• To protect the site, inbox and related services from misuse.
• To meet legal or regulatory obligations that apply.

Information will not be used for an unrelated purpose without an appropriate legal basis or your consent where consent is required.

The site relies on service providers for website hosting, email delivery and booking. A Calendly link takes you to Calendly to provide booking information. The website serves its main typeface directly and uses fonts available on your device for some languages. It does not request typefaces from Google Fonts.

These providers may process information in other jurisdictions under their own terms and privacy notices. Information may also be disclosed when required by law, or when reasonably necessary to protect legal rights and service security.

The site does not currently run advertising trackers or analytics code. Language links open dedicated pages without storing a new preference. A language preference saved by an older version of the site may remain in local browser storage until you clear it.

Linked services may use cookies or similar technologies under their own policies.

Personal information is kept only as long as reasonably needed for the purpose for which it was collected, business record keeping, dispute handling or legal obligations. Reasonable safeguards are used, but no online service or email system can promise absolute security.

You may ask about personal information held about you, request a correction or raise a privacy concern. You may also withdraw consent where processing depends on consent. Available rights and any exceptions depend on the law that applies.